If you are having an emergency:
Call or text 9-8-8 Suicide and Crisis Lifeline at 9-8-8
Call UCI Campus Police at (949) 824-5223 or UCI Public Safety Division at (714) 456-5493
Call 911 or go to your nearest Emergency Room
RESOURCES FOR MANAGERS AND SUPERVISORS
Your Life Resources Program (LRP) is designed to provide no-cost, confidential counseling and work-life support to UCI and UCI Health employees and their household members, but it can provide so much more than just that. As a supervisor or manager, you should look at the program as a tool to help your employees improve productivity, reduce absenteeism, improve morale, and provide support in times of crisis. The Life Resources Program can also support you in your role as a manager or supervisor by providing guidance, consultation, and tools so that you can be an effective manager.
Download FAQs for Managers and Supervisors
Employees’ personal challenges can negatively affect their work. They may be less productive because they’re distracted by emotional, financial, or daily-life concerns, or spending hours on the phone seeking services or resources or even missing workdays because of stress and burnout. The Life Resources Program can help employees deal with the issues that distract them, leaving them better able to focus on work, increase productivity, and decrease stress levels.
Increase Awareness
Promoting the Life Resources Program during onboarding, informal check-ins, team meetings,
and in break rooms and common areas will help increase awareness and normalize the use of
the Life Resources Program for your employees. Please
use the LRP Summary of Services Flyer
or contact your local HR contact for custom posters and promotional materials.
Informal Referral
Informal referrals are referrals to the Life Resources Program (LRP) suggested by you,
the employee’s supervisor or manager, as a result of the employee sharing personal
issues. As a manager, you should see this as an opportunity to encourage the employee to
utilize LRP services rather than providing advice on how the employee can resolve his or
her personal issue. Please use the LRP Summary of Services Flyer
or contact your local HR contact for questions.
People Leader Trainings/Webinars
Managing people in today’s workforce is not easy. Stress is a common issue and balancing work and
family obligations continue to put pressure on UCI people leaders. The LRP program provides you with
the support and consultation you might need when these personal concerns spill into the workplace and
begin to affect an employee’s behavior and/or performance. LRP offers monthly personal development and
work life webinars as well as program overview webinars for UCI people leaders. Join a live or on-demand
webinar to learn more about the Life Resources Program and how you can use it to support you and your team.
Life Resources Program Webinars
Formal Management Referral
A formal referral to the Life Resources Program (LRP) is appropriate when an employee
demonstrates serious work performance problems, severe behavioral or safety issues. In
addition, a referral can be made for a positive drug/alcohol test, refusal to test or if
an employee self-identifies a substance use issue. Please contact your local HR contact to
discuss the use of a formal referral to LRP.
Formal Management Referral Process
Department/Team Trainings By Request
ComPsych GuidanceResources is available by request to provide free, personal development and
worklife trainings to departments/teams. Trainings provide valuable learning for employees and
increase visibility and utilization of the Life Resources Program. Topics are designed and
written by ComPsych GuidanceResources internal staff of psychologists and adult learning
experts. Each session is 45-60 minutes but can also be tailored to your unique needs. To
request a free training for your team, contact your local HR contact. A minimum of 30 days
is requested for scheduling sessions.
2024 Life Resources Program Training Topic List
Full LRP Training Program Catalog
- FAQs for Managers and Supervisors (Spanish)
- Life Resources Program Toolkit for Managers and Supervisors
- Manager’s Guide to Helping Employees Deal with Traumatic Events
- Managing a Remote Workforce People Leader Guide
- ComPsych Guidance Talks: Webinar Series for HR/Benefit Professionals
- ComPsych ResourceCenter (HR access/login required)
CRITICAL INCIDENT STRESS MANAGAGEMENT SERVICES
As a manager or supervisor, you play an important role in providing support to employees
following a critical incident. Employees will need emotional support and understanding
while you focus on maintaining a stable work environment. Critical Incident Stress
Management (CISM) is a group meeting organized for employees affected by the
critical or traumatic event typically 24 to 72 hours after the event. The main
purpose of the meeting is to reduce the probability that employees exposed to the
event may experience long-term emotional and/or psychological consequences.
The CISM also offers support, normalizes commonly experienced reactions, and
provides skills to cope and manage the physical, behavioral or psychological
reactions related to the traumatic event. Please contact your local HR contact to
request a CISM for your team.
CISM Workflow
CISM FAQs
ADDITIONAL ONLINE AND MOBILE RESOURCES
GuidanceResources Online and the mobile app, GuidanceNow, put knowledge at your fingertips with expert-reviewed articles on thousands of topics, plus planning tools, calculators, self-assessment questionnaires, multimedia streaming video and audio clips, chat and message boards and more. Search by topic and keyword for instant information on health, wellness, family, career, education, legal and financial subjects. You can even “Ask the Guidance Consultant” for personalized answers to your questions via email.
Access Crisis Support Portal Link at guidanceresources.com/crisis
Find support resources and content on the crisis portal. Topics include “Coping with a Traumatic
Event”, “Coping Emotionally After a Disaster” and “Coping With Grief”. No login necessary.
Summary of Services (Spanish)
LRP Poster (Spanish)
Emotional Support (Spanish)
Work-Life Solutions (Spanish)
Legal Guidance (Spanish)
Financial Resources (Spanish)
Online Support (Spanish)
Caregiver Support
Contact the Employee Experience Center (EEC) at 949.824.0500 or eec@uci.edu
For more employee wellness resources, visit hr.uci.edu/wellness