UCI Life Resources - For Managers and Supervisors

If you are having an emergency:

Call or text 9-8-8 Suicide and Crisis Lifeline at 9-8-8
Call UCI Campus Police at (949) 824-5223 or UCI Public Safety Division at (714) 456-5493
Call 911 or go to your nearest Emergency Room

RESOURCES FOR MANAGERS AND SUPERVISORS

Your Life Resources Program (LRP) is designed to provide no cost, confidential counseling and work-life support to UCI and UCI employees and their household members, but it can provide so much more than just that. As a supervisor or manager, you should look at the program as a tool to help your employees improve productivity, reduce absenteeism, improve morale, and provide support in times of crisis. The Life Resources Program can also support you in your role as a manager or supervisor by providing guidance, consultation, and tools so that you can be an effective manager.

Download FAQs for Managers and Supervisors

Employees’ personal challenges can negatively affect their work. They may be less productive because they’re distracted by emotional, financial, or daily-life concerns, or spending hours on the phone seeking services or resources or even missing workdays because of stress and burnout. The Life Resources Program can help employees deal with the issues that distract them, leaving them better able to focus on work, increase productivity, and decrease stress levels.

Increase Awareness
Promoting the Life Resources Program during onboarding, informal check-ins, team meetings, and in break rooms and common areas will help increase awareness and normalize the use of the Life Resources Program for your employees. Please use the LRP Summary of Services Flyer or contact your local HR contact for custom posters and promotional materials.

Informal Referral
Informal referrals are referrals to the Life Resources Program (LRP) suggested by you, the employee’s supervisor or manager, as a result of the employee sharing personal issues. As a manager, you should see this as an opportunity to encourage the employee to utilize LRP services rather than providing advice on how the employee can resolve his or her personal issue. Please use the LRP Summary of Services Flyer or contact your local HR contact for questions.

Formal Management Referral
A formal referral to the Life Resources Program (LRP) is appropriate when an employee demonstrates serious work performance problems, severe behavioral or safety issues. In addition, a referral can be made for a positive drug/alcohol test, refusal to test or if an employee self-identifies a substance use issue. Please contact your local HR contact to discuss the use of a formal referral to LRP.
Formal Management Referral Process

Critical Incident Stress Management Services
As a manager or supervisor, you play an important role in providing support to employees following a critical incident. Employees will need emotional support and understanding while you focus on maintaining a stable work environment. Critical Incident Stress Management (CISM) is a group meeting organized for employees affected by the critical or traumatic event typically 24 to 72 hours after the event. The main purpose of the meeting is to reduce the probability that employees exposed to the event may experience long-term emotional and/or psychological consequences. The CISM also offers support, normalizes commonly experienced reactions, and provides skills to cope and manage the physical, behavioral or psychological reactions related to the traumatic event. Please contact your local HR contact to request a CISM for your team.
CISM Workflow
CISM FAQs

Department/Team Trainings By Request
ComPsych GuidanceResources is available by request to provide free, personal development and worklife trainings to departments/teams. Trainings provide valuable learning for employees and increase visibility and utilization of the Life Resources Program. Topics are designed and written by ComPsych GuidanceResources internal staff of psychologists and adult learning experts. Each session is 45-60 minutes but can also be tailored to your unique needs. To request a free training for your team, contact your local HR contact. A minimum of 30 days is requested for scheduling sessions.
2024 Life Resources Program Training Topic List
Full LRP Training Program Catalog

Register and Join Live
Click date below to register for an upcoming live webinar for people leaders. All Webinars are 12 to 1 p.m. unless otherwise noted. The registration links become recording links following each session.

Watch LRP Overview for People Leaders Webinar

Managing people in today’s workforce is not easy. Stress is a common issue and balancing work and family obligations continue to put pressure on UCI employees. As a Supervisor or Manager, the LRP program provides you with the support and consultation you might need when these personal concerns spill into the workplace and begin to affect an employee’s behavior and/or performance. All webinars are 12 to 1 p.m. unless otherwise noted.

Click on date below to register for an upcoming live webinar or view past webinars on-demand. The registration links become recording links following each session.

January 25: Creating Psychological Safety in the Workplace
February 29: Self-Care Tips for Managers
March 28: Supporting Employee Well-being: What Can You Do As A Manager?
April 25: Psychological Pressures Of Middle Management
May 30: Mental Health Awareness for Leaders
June 27: Leading with Authenticity
August 1: Preventing Employee Burnout
August 29: PManaging Remote (Or Hybrid) Employees
September 26: Managing Staff Through Stressful Situations
October 24: Addressing Employee Performance Issues In A Supportive Way

CRITICAL INCIDENT STRESS MANAGAGEMENT SERVICES

As a manager or supervisor, you play an important role in providing support to employees following a critical incident. Employees will need emotional support and understanding while you focus on maintaining a stable work environment. Critical Incident Stress Management (CISM) is a group meeting organized for employees affected by the critical or traumatic event typically 24 to 72 hours after the event. The main purpose of the meeting is to reduce the probability that employees exposed to the event may experience long-term emotional and/or psychological consequences. The CISM also offers support, normalizes commonly experienced reactions, and provides skills to cope and manage the physical, behavioral or psychological reactions related to the traumatic event. Please contact your local HR contact to request a CISM for your team.
CISM Workflow
CISM FAQs

ADDITIONAL ONLINE AND MOBILE RESOURCES

GuidanceResources Online and the mobile app, GuidanceNow, put knowledge at your fingertips with expert-reviewed articles on thousands of topics, plus planning tools, calculators, self-assessment questionnaires, multimedia streaming video and audio clips, chat and message boards and more. Search by topic and keyword for instant information on health, wellness, family, career, education, legal and financial subjects. You can even “Ask the Guidance Consultant” for personalized answers to your questions via email.

Access Crisis Support Portal Link at guidanceresources.com/crisis
Find support resources and content on the crisis portal. Topics include “Coping with a Traumatic Event”, “Coping Emotionally After a Disaster” and “Coping With Grief”. No login necessary.